Information we collect
When you submit the request form, we collect the details you provide: your name, phone number, optional email, city, the service you need, urgency, optional system age, optional service address, and any message. Like most websites, we also collect standard analytics data (such as pages viewed) through cookies when analytics is enabled. We do not send names, phone numbers, email addresses, or message content to analytics.
How we use it
We use your information to respond to your service request, schedule work, and improve the site. We contact you about the request you submitted. We do not sell your personal information, and we do not share it for cross-context behavioral advertising.
Service providers
We use third-party providers to operate the site and respond to requests, including email delivery, website analytics, and hosting. These providers process data only to provide their service to us.
Your California privacy rights
If you are a California resident, you have the right to know what personal information we collect, request its deletion, request correction, and opt out of any sale or sharing (we do not sell or share for cross-context behavioral advertising). To exercise these rights, contact us through the request form. We will not discriminate against you for exercising them.
Contact and updates
Questions about this policy can be sent through our contact page. We may update this policy; the effective date below reflects the latest version.